Shipping & Returns policy

Shipping

Global FREE SHIP Over $200, Delivery within two days after receipt.
We shipping by DHL, UPS, It may take 3-7days based on different countries and regions.
 

Shopping Tips

►Before placing an order, you are advised to check the seller’s information.

►Do not confirm the delivery if you do not receive your order.

►Check the condition in which the order arrives in.
 

Return and Refund

We accept returns. You can return unopened items in the original packaging within 30 days of your purchase with receipt or proof of purchase. If 30 days or more have passed since your purchase, we cannot offer you arefund or an exchange. For all EZCOO products, our support team provide lifetime online support
 

We will provide a full refund in the event of the 
following outcome(s):
►You never received your item(s)

Full or partial refund if the items are not as described

►You can accept a partial refund and then keep the item(s).

►You can return the item(s) for a full refund

 

• Customers have up to 30 days to ask for a refund
• A Return Merchandise Authorization (RMA) must be requested
• The order ID must be verified first
• EZCOO will not pay for any shipping involved (with exceptions)
• Refunds are credited back to customers’ Visa, MasterCard  via Paypal.

 

Return address: 

11923 NE Sumner St STE 846396 Portland, Oregon, 97220, USA

Tel: 1-8883341581

Please contact with  [email protected]